Shipping Policy

Processing & Dispatch

We always pack hampers just before dispatch to ensure they arrive looking fresh and beautifully presented.  

For Local South West Deliveries (Busselton, Dunsborough & surrounds) we offer next day delivery on orders placed before 2pm, with most Extended South West Deliveries also arriving the next business day unless they are a little further away.  We will contact you if there's a delay.

WA & Australia-wide orders placed before 2pm AWST are usually dispatched the same day to Australia Post. Orders placed after this time will be sent the next business day. 

 


Requesting a Preferred Delivery Date

If you’re planning ahead and would like your gift to arrive closer to a special date, you can request a preferred delivery date in the shopping cart.

When this option is selected, we calculate the dispatch date based on the shipping method that you choose (Standard or Express) and Australia Post’s estimated delivery timeframes

We will err on the side of caution as we'd prefer it arrived earlier rather than later

While delivery dates cannot be guaranteed, we will do our best to have your gift arrive on or before the requested day.

For local hand deliveries within WA’s South West, your gift will be delivered on the requested day where possible, or the closest business day prior if the date falls on a weekend or public holiday.

 


Delivery Areas & Timeframes

Unless a Preferred Delivery Date is requested, we aim to deliver and despatch within these timeframes:

South West Hand Delivery
Busselton, Dunsborough, Bunbury, Margaret River, Augusta & Surrounds

Orders within the South West are personally hand-delivered the next business day.  Your gift is delivered directly from us to the recipient's door.

Australia-Wide Shipping (via Australia Post)

We deliver Australia-wide using tracked postage so you can follow your parcel every step of the way. You’ll receive your tracking number automatically via email once your order has been shipped.

Estimated delivery times via Australia Post:

Standard Shipping
Western Australia: 2–5 business days
Interstate (outside WA): 5–10 business days

Express Shipping
Western Australia: 1–3 business days
Interstate (outside WA): 2–5 business days

Express Shipping is the best option for time-sensitive gifts.

We currently deliver within Australia only.  If you have a special request, please contact us prior to ordering.

Please note these are estimates only — delivery times may vary during busy periods or due to courier delays.  We are not responsible for delays once an order has been dispatched.

 


Shipping Costs

Shipping is calculated at checkout based on your delivery address and order size.  Please make your selection when checking out.

Local South West Delivery (Busselton, Dunsborough & Surrounds) 
Delivery postcodes: 6280, 6281, 6282
$14.95 flat rate
Complimentary FREE delivery on orders over $200.
Next business day delivery on orders placed before 2pm.

Extended South West Delivery (Bunbury, Margaret River, Augusta, Nannup & Surrounds) 
Delivery postcodes: 6230, 6232, 6233, 6236, 6237, 6271, 6275, 6284, 6285, 6286, 6288, 6290
$19.75 flat rate
Complimentary FREE delivery on orders over $200.
Next business day delivery on most orders placed before 2pm.

Standard Shipping (Australia-wide)
$19.95 flat rate
Complimentary FREE standard delivery on orders over $200.

Express Shipping (Australia-wide)
$27.95 flat rate
Complimentary FREE standard delivery on orders over $200 with option to upgrade to Express delivery for an additional $8.