Processing & Dispatch
We carefully prepare and pack each hamper just before dispatch to ensure it arrives fresh and beautifully presented.
Local South West Hand Delivery (Busselton, Dunsborough & surrounds)
For orders placed before 12 noon AWST, we aim to deliver that afternoon, or by the next business day at the latest.
Extended South West Hand Delivery (Bunbury, Margaret River, Augusta, Nannup & surrounds)
We aim to deliver the next business day, although some locations may take a little longer. We'll contact you if there's a delay.
Australia-wide Shipping (via Australia Post)
Orders placed before 12 noon AWST are usually dispatched that afternoon, or by the next business day at the latest.
Requesting a Preferred Delivery Date
If you're planning ahead and would like your gift to arrive closer to a special date, you can request a preferred delivery date in the shopping cart.
For Australia Post deliveries, we calculate the dispatch date based on your chosen shipping method (Standard or Express) and Australia Post's estimated delivery timeframes.
We err on the side of caution, as we'd rather your gift arrived a little early than too late.
While delivery dates cannot be guaranteed, we'll do our best to have your gift arrive on or before the requested day.
For South West hand deliveries, we'll deliver on your requested date where possible, or the closest business day prior if the date falls on a weekend or public holiday.
Delivery Areas & Timeframes
South West Hand Delivery
Busselton, Dunsborough, Bunbury, Margaret River, Augusta & surrounds
Your gift is personally hand-delivered by us, directly to the recipient's door. Delivery timing varies slightly depending on the location, as outlined above.
Australia-wide Shipping (via Australia Post)
We deliver Australia-wide using tracked postage so you can follow your parcel every step of the way. You'll receive your tracking number automatically via email once your order has been shipped.
Estimated delivery times via Australia Post:
Standard Shipping
Western Australia: 2–5 business days
Interstate: 5–10 business days
Express Shipping
Western Australia: 1–3 business days
Interstate: 2–5 business days
Express Shipping is the best option for time-sensitive gifts.
We currently deliver within Australia only. If you have a special request, please contact us prior to ordering.
Delivery timeframes are estimates and may be affected by busy periods or delays within Australia Post's network. We'll assist with tracking and delivery enquiries if your parcel is delayed.
Shipping Costs
Delivery charges are based on your location and chosen shipping method, and are displayed at checkout. Please make your selection when checking out.
Local South West Delivery (Busselton, Dunsborough & Surrounds)
Delivery postcodes: 6280, 6281, 6282
$14.95 flat rate
Next business day delivery on orders placed before 12noon.
Extended South West Delivery (Bunbury, Margaret River, Augusta, Nannup & Surrounds)
Delivery postcodes: 6230, 6232, 6233, 6236, 6237, 6271, 6275, 6284, 6285, 6286, 6288, 6290
$19.75 flat rate
Next business day delivery on most orders placed before 12noon.
Standard Shipping (Australia-wide)
$19.95 flat rate
Express Shipping (Australia-wide)
$26.95 flat rate
Ordering Multiple Hampers
Ordering more than one hamper going to the same address? Different shipping costs may apply.
For hand deliveries to the same address within our South West delivery areas (both local and extended areas), only one delivery fee applies, regardless of how many hampers you order in one transaction. Our South West Delivery postcodes are listed above.
For Australia Post deliveries, each hamper travels in its own shipping carton, so postage is charged separately, even when they're going to the same address. When a hamper is being sent with Australia Post, please place a separate order for each hamper to ensure the correct postage is charged.
If an order is placed without sufficient postage, we'll be in touch to discuss any additional delivery costs before proceeding.
If you're unsure, please get in touch here.
